NHTSA complaint #11318709

Owner complaint summary

DAY 1 AFTER PURCHASE THE STEERING WAS SO LOOSE YOU HAD TO CONSTANTLY MAKE ADJUSTMENT TO STAY IN YOUR LANE. I CALLED THE DEALERSHIP AND TOOK IT BACK THEY CHECK IT AND SAID EVERYTHING WAS FINE IT TYPICAL OF A JEEP. SAID TO DRIVE IT AND I WOULD GET USED TO IT. I PUT SEVERAL MILES ON IT AND WAS NOT COMFORTABLE DRIVING. I PURCHASED A TERAFLEX 2.2 ADJUSTABLE STEERING STABILIZER HOPING THAT WOULD HELP AND CONTINUED TO DRIVE IT. I TOOK IT BACK THEY FLASHED THE COMPUTER BECAUSE I ASKED THEM TO AFTER I RESEARCHED THE PROBLEM. IT STILL WASN'T FIXED. THEY TOOK IT BACK AND PERFORMED THE RECALL BY REPLACING THE STEERING BOX AND REINSTALLING THE OLD STOCK STABILIZER PREVIOUSLY REPLACE BY AFTERMARKET ONE. IT SEEMED BETTER AT FIRST. I CONTINUED TO DRIVE HOPING IT WOULD WORK ITSELF OUT, BUT IT DIDN'T. I TOOK IT TO ANOTHER DEALERSHIP AND THEY REPAIRED A BOOT THAT WAS TORN FROM THE RECALL AND SAID THE COMPUTER STILL NEEDED TO BE FLASHED TO FINISH THE RECALL WHICH THEY DID. THE JEEP STILL PULLS TO THE RIGHT AND HAS LOOSE /DEAD SPOT IN THE STEERING. IT HAPPENS WHILE IN MOTION AND ON ANY STREET. I PLAN ON GIVING THIS JEEP TO MY SON WHEN HE TURNS 16 AND BUYING A NEW ONE. HOWEVER AS OF TODAY I DO NOT FEEL COMFORTABLE WITH THE STEERING TO LET A NEW DRIVER BEHIND THE WHEEL. PLEASE HELP.