Verified government source

NHTSA complaint #11321030

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 CADILLAC ESCALADE

Manufacturer

General Motors, LLC

Components

POWER TRAIN

Dates

Incident: 04/13/2020
Filed: 04/13/2020

Owner complaint summary

CAR STARTS BUT WILL NOT GO INTO DRIVE OR REVERSE. UPON RESTARTING THE CAR, IT MAY OR MAY NOT GO WORK. WHEN IT DOES WORK THE CAR WILL NOT SHIFT INTO A HIGHER GEAR.

This is an owner complaint filed with NHTSA (ODI #11321030). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11321030. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.