Verified government source

NHTSA complaint #11330696

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 SUBARU OUTBACK

Manufacturer

Subaru of America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 04/25/2020
Filed: 06/24/2020

Owner complaint summary

WITHIN ONE YEAR OF OWNING MY BRAND NEW 2019 SUBARU OUTBACK I HAVE HAD TO JUMPSTART IT SEVERAL TIMES. AFTER TAKING IT TO THE DEALER THEY ARE TELLING ME THERE IS PROBLEMS WITH THESE BATTERIES THAT THEY HAVE A BAD CELL IN THEM. SO THEY SAID THEY WILL GET ME A NEWER AND BETTER BATTERY, WELL ALMOST ONE MONTH LATER I NOTICED MY CAR'S BATTERY STARTED TO ACT VERY VERY WEAK AND I BELIEVE WITHIN A DAY OR TWO I WILL NEED TO HAVE A JUMPED AGAIN TO GET IT RUNNING WITHIN ONE YEAR OF OWNING MY BRAND NEW 2019 SUBARU OUTBACK I HAVE HAD TO JUMPSTART IT SEVERAL TIMES AFTER TAKING IT TO THE DEALER THEY ARE TELLING ME THERE IS PROBLEMS WITH THESE BATTERIES THAT THEY HAVE A BAD SELLING THEM SO THEY SAID THEY WILL GET ME A NEWER AND BETTER BATTERY WELL ALMOST ONE MONTH LATER I NOTICED MY CAR'S BATTERY STARTED TO ACT VERY VERY WEAK AND I BELIEVE WITHIN A DAY OR TWO I WILL NEED TO HAVE A JUMPED AGAIN TO GET IT RUNNING. I BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT AND I DON'T DRIVE IT A WHOLE LOT I AM NOW AT 3200 MILES AND I'M HAVING BATTERY ISSUES. THE CAR JUST TURNED ONE YEAR OLD IN MAY OF 2020. THIS CAR SPENDS MOST OF THE WEEK IN A GARAGE AND IT IS REALLY ONLY DRIVEN ON THE WEEKENDS BUT I SHOULD NOT HAVE TO HAVE IT JUMPED FOR ONLY SITTING A FEW DAYS IN THE GARAGE. *TR

This is an owner complaint filed with NHTSA (ODI #11330696). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11330696. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.