afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11331758

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 ALFA ROMEO STELVIO

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM

Dates

Incident: 06/21/2020
Filed: 06/30/2020

Owner complaint summary

I PURCHASED MY CAR IN JAN. 2020. ON JUNE 21, 2020, I AWOKE TO MY ALARM GOING OFF. I TRIED TO USE MY KEY FOB TO TURN THAT ALARM OFF AND IT DID. NOT WORK. THE ALARM STOPPED AND I HAD TO USE THE HARD KEY TO ENTER MY CAR. THE CAR WOULD NOT START AND I HAD TO GET A JUMP FROM AAA. THE CAR WAS NEW WITH LESS THAN 3000 MILES ON IT. I TOOK IT TO THE DEALER TO FOR A DIAGNOSTIC AND THEY KEPT IT FOR 5 DAYS. THEY HAD TO REPLACE THE BCM. THE BCM WAS LISTED AS PROBLEM IN PRIOR YEAR VERSIONS OF THIS VEHICLE. THIS APPEARS TO BE A CONTINUING PROBLEM WITH THIS VEHICLE. THE VEHICLE WAS PARKED AND WAS NOT BEING DISTURBED WHEN THE ALARM WENT OFF.

This is an owner complaint filed with NHTSA (ODI #11331758). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11331758)Back to reports

Official record ID (ODI): 11331758. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.