Verified government source

NHTSA complaint #11339020

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 TOYOTA CAMRY

Manufacturer

Toyota Motor Corporation

Components

AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL

Dates

Incident: 07/01/2020
Filed: 07/13/2020

Owner complaint summary

THE FIRST PROBLEM: THE CAR HAS ACCELERATION DELAYS, IT BUCKS AND LAGS WHEN SWITCHING LANES AND DRIVING IN HEAVY TRAFFIC. THE CAR JERKS WHEN ACCELERATING AT SLOW SPEEDS. I ALMOST GOT INTO A SERIOUS ACCIDENT DUE TO THE ACCELERATION DELAYS WHEN MAKING A LEFT IN HEAVY TRAFFIC. THE SECOND PROBLEM IS, I RECEIVED A VEHICLE ALERT MESSAGE ON MAY 30TH AT 10:30AM REGARDING THE SRS AIRBAG SYSTEM. "A MALFUNCTION IN THE SRS AIRBAG SYSTEM HAS BEEN DETECTED. CONTACT YOUR TOYOTA DEALER TO HAVE YOUR VEHICLE INSPECTED." THE AIRBAG CHECK LIGHT NEVER LIGHTED SO I DIDN'T SEE THIS MESSAGE UNTIL A MONTH IN A HALF LATER. DANGEROUS FOR MY PASSENGER WHICH IS USUALLY MY OLDEST SON. THE CAR IS IN THE DEALERSHIP NOW AND THEY ARE TRYING TO FIGURE OUT THE AIRBAG ISSUE. I FEEL UNSAFE IN MY CAR DUE TO ACCELERATION DELAYS. THE VIN# IS NOT IN THE RECALL LIST AND I DO NOT UNDERSTAND WHY NOT. IT HAS THE SAME ISSUES AS THE OTHER CARS BEING RECALLED. THE THIRD PROBLEM: VERY RANDOMLY THE SEAT BELT ALERT ALARM WILL START BEEPING WHILE I'M DRIVING MY SMALLEST SON. BOTH OF US HAVE OUR SEAT BELTS AND I DO NOT OWN A BIG HEAVY BAG. THE CAR WONT STOP UNTIL I PULL OVER, PARK, TURN IT OFF AND ON. THIS IS NOT NORMAL BUT IT HAPPENS VERY RANDOMLY.

This is an owner complaint filed with NHTSA (ODI #11339020). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11339020. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.