NHTSA complaint #11343900

Owner complaint summary

2020 JEEP WRANGLER UNLIMITED SAHARA COMPLAINT. VIN: [XXX] DATE OF PURCHASE 07/20/2020 I LEASED A BRAND NEW 2020 JEEP WRANGLER UNLIMITED SAHARA WITH A 2.0 4CYL TURBO. I AM LOVING EVERYTHING ABOUT THE CAR EXCEPT THE STEERING. THE STEERING ON THIS VEHICLE IS TERRIBLE AND DANGEROUS!!! THE STEERING IS LOOSE AND ON IT'S OWN, IT WILL DRIFT OR FLOAT TO EITHER SIDE, RIGHT OR LEFT, ON A SMOOTH DRY SURFACE AT VIRTUALLY ANY SPEED. IT IS EVEN WORSE AT HIGHER SPEEDS. IT CANNOT STEER STRAIGHT LIKE ANY NORMAL VEHICLE. THIS IS A SERIOUSLY DANGEROUS PROBLEM THAT JEEP SHOULD BE INSTITUTING A RECALL AND REPAIR ORDER FOR! I'VE INSTRUCTED MY FAMILY MEMBERS TO CONTACT OUR ATTORNEY IF ANYONE IS INVOLVED IN A CRASH WITH THIS VEHICLE THAT RECEIVES INJURY, SERIOUS BODILY INJURY OR DEATH. MY FAMILY MEMBERS WILL INFORM OUR ATTORNEY THAT THIS DANGEROUS PROBLEM EXISTED SINCE THE DAY IT WAS PURCHASED AND THAT THE MANUFACTURER (JEEP) KNEW ABOUT THIS FROM NUMEROUS COMPLAINTS FROM CUSTOMERS, AND YET SO FAR HAS FAILED TO INSTITUTE A RECALL FOR REPAIR. CHECK ONLINE AND YOU WILL FIND MANY OWNERS COMPLAINING ABOUT THEIR NEW WRANGLER'S STEERING PROBLEM. ONLINE AFTERMARKET COMPANIES ARE ATTEMPTING TO SELL PRODUCTS THAT "MAY" RESOLVE THE PROBLEM. WHY SHOULD ANY NEW OWNER HAVE TO SPEND MONEY ON AN AFTER MARKET PRODUCT FOR A BRAND NEW CAR? IF JEEP DOES NOT INITIATE A RECALL, I WILL WRITE COMPLAINTS AND NEGATIVE REVIEWS EVERYWHERE I CAN AND THIS WILL BE THE LAST TIME I PURCHASE ONE. I WILL RECOMMEND TO EVERYONE NOT TO PURCHASE A JEEP PRODUCT BECAUSE OF THIS GROSS NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR