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NHTSA complaint #11349875

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q7

Manufacturer

Volkswagen Group of America, Inc.

Components

STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

Dates

Incident: 08/15/2020
Filed: 08/17/2020

Owner complaint summary

BEGINNING AT 1,700 MILES (HAPPENED THREE TIMES), THEN AGAIN JUST TWO DAYS AGO AT 4,700 MILES, JUST AFTER STARTING THE CAR, THE ELECTRONIC WANING MESSAGES AND LIGHTS ON DASH WENT CRAZY. THE FOLLOWING MESSAGES APPEARED IN A ROTATING SEQUENCE (1) SAFETY SYSTEM MALFUNCTION (2) TIRE PRESSURE MALFUNCTION (3) TRANSMISSION MALFUNCTION (4) DRIVE SYSTEM MALFUNCTION (5) ADAPTIVE LIGHT MALFUNCTION (6) BRAKES MALFUNCTION - STOP VEHICLE SAFELY (7) AUDI PRE SENSE CURRENTLY LIMITED (8) STABILIZATION CONTROL ESC MALFUNCTION. IN ADDITION, THE POWER STEERING STOPPED WORKING FOR 5-10 SECONDS WHILE ATTEMPTING TO DRIVE AT LOW SPEED. THE MESSAGES APPEARED FIRST WHILE STATIONARY, BUT CONTINUED WHILE DRIVING AT LOW AND HIGHWAY SPEEDS. EACH TIME, OVER THE COURSE OF 24 HOURS, THE WARNINGS LIGHTS AND MESSAGES WENT BACK TO NORMAL.

This is an owner complaint filed with NHTSA (ODI #11349875). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11349875)Back to reports

Official record ID (ODI): 11349875. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.