Verified government source

NHTSA complaint #11360255

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

VISIBILITY

Dates

Incident: 09/16/2020
Filed: 09/21/2020

Owner complaint summary

TL* THE CONTACT OWNS A 2019 BUICK ENVISION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS SUN ROOF SUDDENLY EXPLODED CAUSING GLASS FRAGMENTS TO SHATTER WITHIN THE SUNROOF SECTION OF THE ROOF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER POINTE GMC LOCATED AT 91 N VIRGINIA AVE ROUTE 130, PENNS GROVE, NJ 08069, WHO ORDERED A REPLACEMENT PART TO REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,828.

This is an owner complaint filed with NHTSA (ODI #11360255). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11360255. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.