NHTSA complaint #11363133

Owner complaint summary

2020 TOYOTA CAMRY LE DEAD BATTERY PROBLEMS. SINCE I PURCHASED THE CAR ON APRIL 25 2020 I HAVE HAD TO PURCHASE TWO NEW TOYOTA BATTERIES FROM TOYOTA. THE NEW BATTERIES ARE 770 CCA AMPS VS MY ORIINAL BATTERY WHICH WAS ONLY 563 CCAWHICH THEY DO NOT MAKE ANY MORE.YESTERDAY I SPOKE WITH JULIE A CUSTOMER CARE MANANGER FR. OM TOYOTA CUSTOMER CARE AND SHE SAID TOYOTA IS GETTING ALOT OF COMPAINTS ABOUT DEAD BATTERIES FROM CUSTOMERS.WHEN I ASKED HER TO DO SOMETHING ABOUT MY SPENDING OVER 300.OO DOLLARS ON TWO BATTERIES BECAUSE NOWHERE IN THEIR 608 PAGE TOYOTA CAMRY MANUAL DOES IT TELL YOU YOU HAVE TO CLOSE THE WINDOWS AND LOCK THE DOORS OR THE BATTERY WILL GO DEAD. IN FACT MY WIFE HAD ASKED THE SERVICE MANAGER AT PARKS TOYOTA IN DELAND FLORIDA THIS EXACT QUESTION AND HE DAVID CAREY SAIDY OU DO NOT HAVE TO CLOSE WINDOWS OR LOCK YOUR DOORS.I HAVE GONE TO THE TOYOTA DEALERSHIP 4 TIMES SPENT OVER 300.00 DOLLARS ON 2 NEW BATTERIESAND 250.00 ON THE CORRECT TEST EQUIPMENT TO CONFIRM THE ELECTRICAL PROBLEM OF DEAD BATTERIES WAS FROM THE FACT THAT I PARKED MY CAR IN MY GARAGE WITH THE WINDOWS OPEN AND DOORS UNLOCKED