Verified government source

NHTSA complaint #11364007

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 DODGE CHARGER

Manufacturer

Chrysler (FCA US, LLC)

Components

SERVICE BRAKES

Dates

Incident: 09/30/2020
Filed: 10/12/2020

Owner complaint summary

I PURCHASED A NEW 2019 DODGE CHARGER SCATPACK. IT WAS PURCHASED AS A LEISURE CAR FOR WEEKEND USE. I'VE HAD THE VEHICLE FOR A YEAR AND A HALF AND HAS 13000 MILES. THE VEHICLE BEGAN TO SHIMMY FROM THE FRONT BRAKES. THE FRONT VIBRATION BEGAN VERY LIGHT BUT HAS CONTINUED TO INCREASE. AT FIRST I BELIEVE THAT IT WAS PROBABLY CAUSED BY THE FACT THAT IT WAS NOT DRIVEN TO OFTEN AND THERE WAS PROBABLY A RUST BUILDUP OF SOME KIND. HOWEVER, IN RESEARCHING THE INTERNET IT APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERSHIP LABELED THE PROBLEM AS A WEAR AND TEAR ISSUE AND FOR THAT REASON IT WOULD BE MY RESPONSIBILITY TO FIX IT. I STRONGLY BELIEVE THAT THIS IS A POOR DESIGNED PROBLEM THAT THE MANUFACTURER IS REFUSING TO RECOGNIZE. I'VE OWNED MANY CARS IN MY 58 YEAR'S OF LIFE AND I KNOW THAT A BREAK ISSUE UNFORTUNATELY TAKES LOSS OF LIFE BEFORE IT'S ADDRESSED BY THE AUTHORITIES AND OR MANUFACTURER'S. I'M HOPING THAT THESE ISSUE IS ADDRESSED AS I'VE FOUND THROUGHOUT MY RESEARCH THAT IT'S A COMMON PROBLEM WITH THIS VEHICLE AND IT COMES WITH OTHER PROBLEMS LIKE BRAKE FAILURE ALSO. THE BRAKES ARE MANUFACTURED BY BREMBO BRAKE WHO HAS ALSO REFUSED TO ACKNOWLEDGE A POSIBLE PROBLEM WITH THE BRAKES.

This is an owner complaint filed with NHTSA (ODI #11364007). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11364007. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.