NHTSA complaint #11372403

Owner complaint summary

I PURCHASED THE VEHICLE FROM A DEALER IN JUNE OF 2020 AND WAS UNAWARE OF ANY ONGOING RECALLS OR THAT ANY REQUIRED SERVICE HAD NOT BEEN COMPLETED. I'VE HAD THE VEHICLE IN THE SHOP MULTIPLE TIMES FOR ENGINE STALLING WHILE DRIVING, ENGINE SHAKING, MISFIRING, AND LOSS OF FORWARD MOMENTUM. NOT ONCE DID THEY TELL ME ABOUT THE RECALL OR THAT TOYOTA WAS AWARE OF THE PROBLEM UNTIL I TOOK THE VEHICLE TO A DIFFERENT AUTOMOTIVE SHOP. THE NEW SHOP GAVE ME ALL THE RECALL INFORMATION AND ADVISED THAT THE VEHICLE IS NOT SAFE TO DRIVE. THE ENGINE WILL SPUTTER AND SHAKE IN IDLE AND IN REVERSE. CONSISTENTLY THE VEHICLE SHAKES AND RUNS VERY ROUGH WHEN IN IDLE, REVERSE OR ATTEMPTING TO ACCELERATE FROM STOP LIGHTS, RED LIGHTS, PARKING LOTS, ETC. DEALERSHIP TOLD ME THAT I WASN'T USED TO THE ELECTRONIC FUEL IGNITION AND THAT THE SPUTTERING AND DELAY IN FORWARD MOMENTUM WAS NORMAL. ONE TIME I WAS DRIVING 65MPH AND THE VEHICLE STALLED WHILE ON A ISLAND CAUSEWAY. LUCKILY I WAS IN THE RIGHT HAD LANE AND WAS ABLE TO GET OFF THE ROAD SAFELY. ANOTHER TIME THE VEHICLE STALLED WAS IN A PARKING LOT (AGAIN SLOW SPEED) AND AGAIN IN REVERSE. THE VEHICLE DID SUSTAIN RODENT DAMAGE TO WIRING ON 2 OCCASIONS WHICH THE DEALERSHIP REPAIRED, NOTED THE MULTIPLE ENGINE MISFIRES AND "CLEARED THE CODES". THE VEHICLE RAN BETTER FOR ABOUT A WEEK AND THEN THE SAME PROBLEM BEGINS REOCCURRING. THE SPARK PLUGS CONTINUE TO FOUL DUE TO THE ENGINE FUEL PRESSURE ISSUE.