NHTSA complaint #11375054

Owner complaint summary

ON 11/10/20, I RECEIVED NOTIFICATION THAT MY 2019 HYUNDAI TUSCON WAS PART OF A RECALL REGARDING ANTI-LOCK BRAKE HYRDAULIC ELECTRONIC CONTROL UNIT COULD CAUSE AN ELECTRICAL SHORT RESULTING IN AN ENGINE COMPARTMENT FIRE.I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIPS AS INSTRUCTED ON THE RECALL LETTER AND WAS INFORMED THAT NONE OF THE DEALERSHIPS NATIONWIDE ACTUALLY HAVE THE PARTS IN ORDER TO FIX THIS RECALL! I CONFIRMED THIS BY CONTACTING ALL OF THE DEALERSHIPS WITHIN A 50MILE RADIUS OF ME. IT IS COMPLETELY IRRESPONSIBLE FOR HYUNDAI TO ISSUE THIS RECALL AND YET BE UNABLE TO FIX THIS PROBLEM THAT IS POTENTIALLY DEADLY! ALSO, COME TO FIND OUT, THE RECALL ISSUE DATE WAS ACTUALLY IN SEPTEMBER 2020 YET I ONLY FOUND OUT VIA LETTER IN NOVEMBER!!!! I CONTACTED HYUNDAI CUSTOMER SERVICE IN HOPES TO GET MORE ANSWERS ON THIS AND ALSO IF I WOULD BE ABLE TO GET A LOANER VEHICLE SO THAT I CAN GET TO WORK WHILE WAITING FOR AN UNKNOWN AMOUNT OF TIME BEFORE I AM ABLE TO GET MY VEHICLE REPAIRED. THIS RECALL HAS CAUSED EXTREME ANXIETY AND FEAR THAT MY SUV IS GOING TO SPONTANEOUSLY CATCH ON FIRE AT ANY TIME WITHOUT WARNING, EVEN WHILE PARKED IN MY DRIVEWAY!! THE DEALERSHIPS ALSO ADVISED ME TO PARK MY CAR FAR AWAY FROM MY BUILDING WHICH ONLY MADE MY WORRY EVEN WORSE! I HAVE YET TO ACTUALLY HEAR BACK FROM HYUNDAI CUSTOMER SERVICE AND WAS GIVEN A SPECIFIC TIME AND DAY THAT I WOULD BE RECEIVING A CALL HOWEVER DID NOT RECEIVE A CALL. COMPLETELY DISAPPOINTED AND FRUSTRATED THAT I JUST PURCHASED THIS CAR LAST YEAR AND ALREADY WANT TO GET RID OF IT BECAUSE I DO NOT TRUST HYUNDAI ONE BIT NOW!