NHTSA complaint #11375988

Owner complaint summary

TL* THE CONTACT WAS A LAWYER CALLING ON BEHALF OF HIS CLIENT WHO OWNED A 2019 NISSAN ROGUE. THE CONTACT STATED THAT WHILE HIS CLIENT WAS DRIVING AT 40 MPH,A TRACTOR TRAILER PULLED OUT INTO ONCOMING TRAFFIC AND COLLIDED WITH THE CLIENT'S VEHICLE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING AND THE FORWARD COLLISION WARNING SYSTEMS FAILED TO OPERATE AS NEEDED. EMERGENCY AID ARRIVED AT THE SCENE WHERE BOTH THE DRIVER AND THE PASSENGER WERE TAKEN TO THE HOSPITAL VIA AN AMBULANCE. THE DRIVER SUSTAINED SEVERAL ABDOMINAL INJURIES WHICH INCLUDED SEVERAL CUTS AND BRUISES. THE PASSENGER IN THE VEHICLE WAS RENDERED A PARAPLEGIC DUE TO HER INJURIES. SHE WAS PARALYZED FROM THE WAIST DOWN AND HAS MINIMAL FUNCTIONALITY ABOVE THE WAIST. THE DRIVER OF THE TRAILER SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNCERTAIN IF THE DEALER OR THE MANUFACTURER WAS EVER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,541.