NHTSA complaint #11377090

Owner complaint summary

TL* THE CONTACT'S DAUGHTER OWNS A 2019 NISSAN ROGUE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE INDEPENDENTLY VEERED OFF TO THE RIGHT WITHOUT WARNING. DUE TO THE FAILURE, SHE HIT TWO VEHICLES THAT WERE PARKED ON THE SIDE OF THE ROAD. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED.THE CONTACT'S GRANDSON HAD HIT HIS HEAD ON THE WINDSHIELD AND INITIALLY DECLINED MEDICAL ATTENTION; HOWEVER, THE NEXT DAY HE WAS TAKEN A HOSPITAL AND DIAGNOSED WITH A SLIGHT CONCUSSION. DESPITE THE ACCIDENT, THE VEHICLE WAS ABLE TO BE DRIVEN BACK TO THE DAUGHTER'S HOME. HER INSURANCE THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED UNREPAIRABLE AND WAS DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *DT THE CONSUMER PROVIDED PHOTOS. *TR