NHTSA complaint #11377498

Owner complaint summary

THE CAR WOULD NOT START AFTER NOT USING THE VEHICLE FOR 2 DAYS. THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE/FLASHING NOTICE THAT SAID SMART KEY FAB MALFUNCTION. MY CAR WOULD NOT START COMPLETELY DEAD. CALLED ROADSIDE ASSISTANCE THEY TOLD ME TO HOLD THE KEY FAB TO THE START BUTTON AND TRY TO START THE CAR. WHICH DID NOT START. THEY WERE GOING TO SEND A TOW TRUCK TO GIVE ME A JUMP. MY CAR STARTED FINE WITH THE JUMP. I TOOK MY AR TO WOLF CHASE TOYOTA. THEY TOLD ME THEY WOULD LOOK AT MY CAR WHICH THEY DID NOT AFTER BEGINNING THERE OVER 6 HRS DID NOT OFFER ME A LOANER VEHICLE. I TOOK MY CAR TO AUTO ZONE HAD THEM CHECK MY BATTERY NO ISSUES FOUND ALSO HAD THE BATTERY IN KEY FAB CHECKED. ABOUT 2 WEEKS LATER THE SAME THING HAPPENED AGAIN. I GOT A JUMP AGAIN EVERYTHING WAS OK. MY CAR IS WITH CHUCK HUTTO TOYOTA NOW THEY ARE TRYING TO SEE WHAT THE PROBLEM IS WITH MY THEY DID PROVIDE ME WITH A LOANER CAR. ALSO CHECKING FOR POWER DECEASE WHEN I TRY TO ACCELERATE .