Verified government source

NHTSA complaint #11378425

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 RAM 1500

Manufacturer

Chrysler (FCA US, LLC)

Components

VEHICLE SPEED CONTROL

Dates

Incident: 11/12/2020
Filed: 12/08/2020

Owner complaint summary

I WAS PULLING IN BEHIND A PARK VEHICLE IN ORDER TO PARK MYSELF. I WAS IN A HS PARKING LOT WHERE SOME MUCH MORE SERIOUS COULD HAVE HAPPENED. I WAS MOVING APROX 1-3 MPH AND ABOUT TO STOP AND PARK WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. I WAS 10-12 FEET BEHIND THE PARKED VEHICLE. THE TRUCK ACCELERATED SO HARD IT PINNED ME BACK TO THE SEAT. I FRANTICLY TRIED TO STOP THE TRUCK AND AT THE SAME TIME THE ANTI COLLISION KICKED IN AS WELL TO SLOW THE TRUCK. UNFORTUNATELY IT WAS NOT QUICK ENOUGH TO PREVENT FROM HITTING HE CAR IN FRONT. THE LOWER PORTION OF MY BUMPER HIT THE MID RARE OF THE OTHER VEHICLE AS THE TRUCK MUST HAVE BEEN RAISED FROM THE FORCE. I CALLED THE DEALERSHIP THAT NIGHT AND FILED A CLAIM WITH FCA. THEY PULLED THE DATA FROM THE TRUCK AND DID AN ANALYSIS. THEY ARE CLAIM THERE WAS NO MECHANICAL MALFUNCTION AND I ACCELERATE AND BRAKED LATE. THE REPORT SHOWS THAT THE TRUCK ACCELERATED TO 100%!. YOU SIMPLY DO NOT ACCELERATE TO 100% BY ACCIDENT WHICH I THOUGHT WOULD HAVE BEEN AN INDICATED THAT SOMETHING EITHER KICKED IN AND MADE THE TRUCK ACCELERATE OR THE PEDAL JAMMED BUT SOMETHING. I AM ADAMANT THAT I DID NOT ACCIDENTLY ACCELERATE TO 100% BY ACCIDENT. I SPENT THE MONEY ON THIS TRUCK TO HAVE THE PIECE OF MIND THAT ME AND MY FAMILY ARE SAFE. I NO LONGER HAVE THAT COMFORT. I HAVE ATTACHED THE DATA REPORT. I CANNOT ATTACHED THE CORRESPONDENCE FROM FCA AS I CANNOT ATTACH A WORD DOCUMENT

Crash reported
This is an owner complaint filed with NHTSA (ODI #11378425). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11378425. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.