Verified government source

NHTSA complaint #11383261

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

STEERING

Dates

Incident: 12/13/2020
Filed: 12/13/2020

Owner complaint summary

2019 Q5 - LESS THAN 8,000 MILES. POWER STEERING FAILED. THANKFULLY WAS NOT ON THE MAIN ROAD, BUT THIS IS A LIFE THREATENING FAULT AND POSSESS SERIOUS RISKS. I WAS REVERSING THE VEHICLE IN MY PARKING AND THE STEERING FAILED. THEREAFTER, GOT IT TOWED TO BELL AUDI AT EDISON.

This is an owner complaint filed with NHTSA (ODI #11383261). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11383261. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.