Verified government source

NHTSA complaint #11385666

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

SERVICE BRAKES, HYDRAULIC

Dates

Incident: 12/01/2020
Filed: 12/30/2020

Owner complaint summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ZIMBRICK HYUNDAI WEST (1809 W BELTLINE HWY, MADISON, WI 53713, (608) 230-0600) AND WORLD HYUNDAI (5337 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 866-710-9279) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

This is an owner complaint filed with NHTSA (ODI #11385666). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11385666. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.