afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11386164

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 PORSCHE TAYCAN

Manufacturer

Porsche Cars North America, Inc.

Components

POWER TRAIN,ELECTRICAL SYSTEM

Dates

Incident: 12/18/2020
Filed: 01/02/2021

Owner complaint summary

THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.

This is an owner complaint filed with NHTSA (ODI #11386164). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11386164)Back to reports

Official record ID (ODI): 11386164. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.