NHTSA complaint #11386310

Owner complaint summary

I PURCHASED MY CAMRY IN OCTOBER. WHEN STARTING IT UP IN THE MORNING FOR THE PAST FEW WEEKS THERE WAS A SLIGHT HESITATION. I ATTRIBUTED THE ISSUE TO THE COLD TEMPERATURES AND ALLOWED THE CAR TO WARM UP BEFORE DRIVING. YESTERDAY AFTERNOON MY CAR WOULDN'T START AT ALL. IT MAKES A CLICKING AND RATTLING NOISE SIMILAR TO AN OLD CLUNKER. I WAS PARKED IN THE PARKING LOT OF MY APARTMENT COMPLEX. I CALLED THE BROWN'S TOYOTA DEALERSHIP WHERE I PURCHASED THE VEHICLE AND WAS TOLD TO CONTACT ROADSIDE ASSISTANCE TO HAVE THE CAR TOWED THERE. THEY WERE CLOSING AT 4P AND WOULD NOT BE ABLE TO CHECK OUT THE CAR UNTIL MONDAY. THEY ALSO INFORMED ME THAT I WOULD HAVE TO PAY FOR A LOANER CAR UPFRONT AND BE REIMBURSED IF IT WAS DETERMINED THAT I DIDN'T CAUSE THE CAR NOT TO START. SO RIDICULOUS. I SHOULDN'T HAVE THIS ISSUE WITH A BRAND NEW CAR. FROM THE LOOKS OF IT READING THROUGH THESE OTHER REPORTS THERE'S A SERIOUS ISSUE WITH THE 2020 TOYOTA CAMRY.