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NHTSA complaint #11387503

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 NISSAN ROGUE

Manufacturer

Nissan North America, Inc.

Components

FORWARD COLLISION AVOIDANCE

Dates

Incident: 05/01/2020
Filed: 01/11/2021

Owner complaint summary

TL* THE CONTACT OWNS A 2020 NISSAN ROUGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO EDWARDS NISSAN (920 32ND AVE, COUNCIL BLUFFS, IA 51501, (712) 366-9481) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE CAMERA AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT HE FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NTB18-041C (AUTOMATIC EMERGENCY BRAKING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 18,314.

This is an owner complaint filed with NHTSA (ODI #11387503). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11387503)Back to reports

Official record ID (ODI): 11387503. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.