Verified government source

NHTSA complaint #11387611

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

SERVICE BRAKES

Dates

Incident: 01/10/2021
Filed: 01/11/2021

Owner complaint summary

WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.

This is an owner complaint filed with NHTSA (ODI #11387611). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11387611. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.