Verified government source

NHTSA complaint #11390728

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS

Dates

Incident: 01/26/2021
Filed: 01/29/2021

Owner complaint summary

VEHICLE KEEPS STATING SAFETY SYSTEM MALFUNCTION. THE PASSENGER AIRBAG CONTINUES TO TURN ON AND OFF WHILE DRIVING. EVEN WHEN MANUALLY SHUT OFF THROUGH GLOVE BOX, THE ALERT CONTINUES TO OCCUR WHILE DRIVING.

This is an owner complaint filed with NHTSA (ODI #11390728). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11390728. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.