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NHTSA complaint #11391077

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

AIR BAGS

Dates

Incident: 01/06/2021
Filed: 02/01/2021

Owner complaint summary

TL* THE CONTACT OWNS A 2020 MITSUBISHI OUTLANDER. THE CONTACT STATED WHILE ANOTHER DRIVER WAS DRIVING AT APPROXIMATELY 25-30 MPH, THE DRIVER EXPERIENCED A MEDICAL EMERGENCY AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE OCCUPANT IN THE PASSENGER'S SEAT SUSTAINED A HEAD INJURIES AND MEDICAL ATTENTION WAS PROVIDED. THE FIRE AND POLICE DEPARTMENT WERE AT THE SCENE. THERE WAS NO REPORT OF A FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6. THE VIN WAS NOT AVAILABLE.

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11391077). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11391077)Back to reports

Official record ID (ODI): 11391077. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.