NHTSA complaint #11398198

Owner complaint summary

BEFORE FINDING OUT ABOUT THE FUEL/STALL RECALL I HAD A COUPLE OF ISSUES WHICH I DID REPORT TO THE PANAMA CITY, FL TOYOTA DEALERSHIP WHERE I PURCHASED MY 2019 TOYOTA CAMERY. EACH TIME THEY CHECKED IT OUT I WAS INFORMED THAT THEY COULD NOT SEE OR FIND ANYTHING IN THE CARS SYSTEM (I'M GUESSING THE CARS COMPUTER/DIAGNOSTIC SYSTEM I DON'T KNOW). I KNOW THIS THE CAR SHUTTERS/VIBRATES/SPUTTERS WHATEVER OR HOWEVER YOU'D LIKE TO EXPLAIN IT, LIKE IT HAS BAD GAS IN IT. I RUN ONLY GOOD GAS NO LOW GRADES. THEN I FOUND OUT ABOUT THIS RECALL AND HAVE CALLED THE PC TOYOTA DEALERSHIP SERVICING DEPARTMENT 5 OR 6 TIMES THAT I KNOW OF AND KEEP GETTING PUT OFF THAT THEIR HQ OFFICE HASN'T APPROVED THE REPAIRS TO DATE. SO I NOW AM SCARED TO DRIVE IT!!!!!! I HAVE ALWAYS BEEN TREATED AND BEEN TAKEN WELL CARE OF BY THE PC DEALERSHIP BUT AT THIS POINT I AM SO DISAPPOINTED/ANGRY/UNSATISFIED WITH THIS CAR/PC DEALERSHIP AND TOYOTA IN GENERAL. MY LIFE AND OTHER CONSUMERS THAT TRUST/TRUSTED IN THIS PRODUCT/VEHICLE ARE NOW IN DANGER OF DRIVING A CAR THAT COULD STALL AND CRASH AND THAT COULD CAUSE INJURY AND POSSIBLY EVEN DEATH BECAUSE OF THIS RECALL ISSUE. AND WE KEEP GETTING PUT OFF WITH THEM SAYING KEEP DRIVING THE CAR AND CONTACT US IF IT GETS WORSE. THEY MAKE YOU FEEL LIKE YOU'RE BEING DISHONEST WHEN CALLING INTO THEIR SERVICE DEPARTMENT TELLING THEM WHAT'S GOING ON WITH THEIR MALFUNCTIONING PRODUCT. OR EVEN WHEN YOU TAKE IT IN AND THEIR TECH'S TELL YOU THEY COULDN'T OR CAN'T FIND ANYTHING YOU SAID. MY CAR IS GETTING WORSE EACH TIME I DRIVE IT. AND THE TRUTH IS WE ALL TAKE OUR LIVES INTO OUR OWN HANDS WHEN WE CHOOSE TO DRIVE THESE MALFUNCTIONING CARS, BECAUSE IF WE DO PASS SOMEONE AND THE CAR STALLS WE'RE TOAST!! IF THE CAR STALLS EVERYTHING TURNS OFF AND LOCKS UP!! COMMON SENSE!!!