NHTSA complaint #11399562

Owner complaint summary

PROBLEMS WITH THE DEAD BATTERY ' DRAINING. I BOUGHT THE CAR IN JULY 2020. IT HAS BEEN 2 TIMES I'VE HAD TO CALL ROADSIDE ASSISTANCE BECAUSE MY CAR WAS COMPLETELY DEAD. FIRST TIME, THEY SAID IT WAS BECAUSE THE CAR WAS PARKED AT THE DEALERSHIP WITH NO USE. SECOND TIME, THEY SAID IT WAS BECAUSE MY CAR HAS LOW MILES SINCE I'VE BOUGHT IT. I WANTED TO BUY A NEW CAR TO NOT GO THROUGH "ISSUES" AND I SHOULD NOT BE FORCED TO DRIVE MY CAR MORE THAN WHAT I NEED TO, NOR I SHOULD HAVE TO BUY A TRICKLE CHARGER THE TECH SERVICE GUY RECOMMENDED ME TO BUY AND FOLLOW HIS INSTRUCTIONS ON HAVING TO DRIVE AT LEAST 30 MINUTES TWICE A WEEK, WHEN I ALREADY DRIVE IT TO WORK EVERYDAY. NOW I AM AFFRAID TO DRIVE MY CAR, WORRIED THAT IT WON'T WORK AT ANY GIVEN MOMENT. WHAT SHOULD YOU EXPECT WHEN THEY TELL YOU "I CANNOT GARANTEE THIS WON'T HAPPEND AGAIN IN 6 OR 7 MONTHS"?. VERY DISAPPOINTED. I THEN, STARTED DOING RESAERCH ON MY OWN ONLINE AND FOUND OUT THAT THERE ARE A LOT OF PEOPLE EXPERIENCING THE SAME PROBLEM.