NHTSA complaint #11399794

Owner complaint summary

THE BRAND NEW CR-V HAD A BRAKE SYSTEM FAILURE. THE BRAKES WERE APPLIED UPON COMING TO A RED LIGHT AT AN INTERSECTION. THE VEHICLE SLOWED DOWN. IT DID NOT COME TO A COMPLETE STOP. I APPLIED MORE PRESSURE TO THE BRAKES AND THE VEHICLE CONTINUED TO MOVE FORWARD. I HAD TO PUT THE VEHICLE IN PARK IN ORDER TO STOP THE FORWARD MOVEMENT. I THEN TOOK THE VEHICLE OUT OF PARK AND CONTINUED TO APPLY THE BRAKES. HOWEVER, THE BRAKES DID NOT FUNCTION PROPERLY AND THE VEHICLE CONTINUED TO MOVE FORWARD. I PUT THE VEHICLE IN PARK AGAIN. DURING THIS TIME, SEVERAL ERROR MESSAGES POPPED UP. WHEN THE LIGHT TURNED GREEN, I PUT THE CAR IN DRIVE AND WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD. THE VEHICLE STILL WOULD NOT BRAKE PROPERLY AND CONTINUED TO MOVE FORWARD AFTER THE BRAKES WERE APPLIED. I PUT THE CAR IN PARK. I THEN RECORDED THE ERROR MESSAGES THAT POPPED UP. SEVERAL ERROR MESSAGES CAME UP: 'BRAKE SYSTEM PROBLEM, TIRE PRESSURE MONITOR PROBLEM, BRAKE HOLD SYSTEM PROBLEM, POWER STEERING SYSTEM (EPS) PROBLEM, VEHICLE STABILITY ASSIST (VSA) PROBLEM, HILL START ASSIST PROBLEM, ADAPTIVE CRUISE CONTROL PROBLEM, LANE KEEPING ASSIST PROBLEM, COLLISION MITIGATION SYSTEM PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM'.