Verified government source

NHTSA complaint #11403369

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 KIA SPORTAGE

Manufacturer

Kia America, Inc.

Components

UNKNOWN OR OTHER

Dates

Incident: 02/26/2021
Filed: 03/16/2021

Owner complaint summary

I HAVE OWNED 3 KIAS AND ALL 3 HAVE HAD RECALLS. KIA HAS NEVER CONTACTED ME AND DEALERSHIP HAS TOLD ME IT'S NOT INVOLVED IF YOU DIDN'T RECEIVE INFO. AS THINGS STARTED TO GO WRONG LIKE ABS SENSOR LITE GOING ON AND OFF DEALER SAID NOTHING THEY COULD DO UNLESS THEY COULD GET A CODE WHILE IT WAS ON SO I HAD TO DRIVE THE CAR WITH THE ISSUE UNTIL IT STAYED ON CONSITENTLY SO THEY COULD FIGURE IT OUT. THIS HAPPENED ON 2 VEHICLES IN A ROW. MY HUSBAND TRADED HIS IN FOR A TRUCK AND GOT AWAY FROM KIA. I TRADED IN AND ENDED UP WITH A 2021 WITH LESS THAN 6000 MILES AT THIS POINT. I HAVE CONTACTED KIA HEADQUARTERS STILL HAVE NO IDEA WHAT THE RECALL IS FOR. ALL I HAVE HEARD IS ON THE NEWS ADVISING NOT TO PARK CAR INSIDE OR NEAR HOUSE DUE TO CHANCE OF CAR CATCHING FIRE. AT THIS POINT I HAVE NOT USED THE CAR IN ABOUT 2 WEEKS I'M AFRAID TO, BUT I HAVE A LOVELY LAWN ORNAMENT THAT COST ME OVER 500 A MONTH. I WOULD LIKE KIA TO BUY BACK THE CAR SO I CAN GET SOMETHING I HAVE TRUST IN LIKE A CHEVY. NEVER HAD A RECALL ON THAT IN FOURTY YEARS. WILL NEVER BUY ANYTHING BUT AMERICA MADE AGAIN.

This is an owner complaint filed with NHTSA (ODI #11403369). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11403369. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.