Verified government source

NHTSA complaint #11403623

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

SERVICE BRAKES

Dates

Incident: 03/15/2021
Filed: 03/18/2021

Owner complaint summary

HYUNDAI TUCSON ANTI-LOCK BRAKE SYSTEM MODULES CORRODE INTERNALLY AND CAUSE AN ELECTRICAL SHORT AND FIRE. THEY ISSUED A RECALL, AND THEIR NOTICES SAY IT WILL TAKE LESS THEN ONE HOUR TO PERFORM INSTALLATION OF NEW ABS MODULES, YET ALL DEALERSHIPS SAY IT TAKES HALF A DAY. I JUST VISITED A DEALERSHIP WHO DIDN'T EVEN HAVE THE PARTS TO DO IT!!! AND EACH SERVICE DEPARTMENT ONLY SCHEDULE 5-7 RECALLS PER DAY. SO ALL DEALERSHIPS ARE BOOKED FOR MONTHS AND MONTHS OUT. LEAVING US ALL WITH THIS VERY DANGEROUS DEFECT, THREATENING TO BURN DOWN OUR HOMES. THIS IS NOT A RECALL BEING PERFORMED IN A TIMELY MATTER CONSIDERING HOW POTENTIALLY SERIOUS IT IS. THEY SHOULD BE BANNED FROM SELLING ANY MORE VEHICLES UNTIL THIS PROBLEM IS COMPLETELY FIXED. SO WHAT ARE ALL OF US CONSUMERS WHO CAN'T GET THIS RECALL FIXED SUPPOSED TO DO IF OUR VEHICLES SUDDENLY BURSTS INTO FLAMES?

This is an owner complaint filed with NHTSA (ODI #11403623). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11403623. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.