NHTSA complaint #11403791

Owner complaint summary

TEMPORARILY LOSS CONTROL OF MY VEHICLE WHEN I WAS EXITING THE PARKWAY AND NEEDED TO STEER AROUND TO AVOID A STOP CAR MY CAR JUST TOOK A BIG ROCK IN MOTION FROM SIDE TO SIDE. THE STEERING IS VERY UNRESPONSIVE, VEHICLE HESITATES WHEN ACCELERATING RAPIDLY AND WHEN TURNING THEY IS NO STABILITY. ALSO MY BREAKING DOESN'T REACT THE WAY IT SHOULD IT'S VERY DELAYED. ALL OF THE THINGS THAT THE DYNAMIC MODE IS SUPPOSED TO ENHANCE APPEARS NOT TO BE FUNCTIONING. I WENT TO THE DEALER SEVERAL TIMES THEY SAID THEY COULDN'T FIND ANYTHING BUT YET THE PROBLEM CONTINUES. THEY ALSO SAID THEY RESET AND RELEARNED SOME PARTS OF THE CAR IN AN ATTEMPT TO RECTIFY THE ISSUE I WAS EXPERIENCING. THE PROBLEM STILL EXISTS. MANY TIMES WHEN I COME TO A STOP ON A HILL THE CAR ROLL BACKWARDS. I WAS GIVEN THE SAME MODEL ON ONE OF MY VISITS TO THE DEALERSHIP AS A LOANER. AND IT RAN LIKE A TOTALLY DIFFERENT CAR THE WAY THE CAR SHOULD RUN IT WAS THE SAME YEAR SAME MODEL. EVERYTHING WAS MORE RESPONSIVE THE STEERING THE BREAKING THE SUSPENSION EVEN WHEN I STARTED THE CAR THE START UP SOUND WAS MUCH MORE AGGRESSIVE. PLEASE HELP!