Verified government source

NHTSA complaint #11405790

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MITSUBISHI OUTLANDER

Manufacturer

Mitsubishi Motors North America, Inc.

Components

ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE

Dates

Incident: 03/30/2021
Filed: 03/31/2021

Owner complaint summary

WHILE TRAVELING ON THE FREEWAY AT 70MPH, THE CAR SUDDENLY STARTED FLASHING WARNINGS OF "EV SYSTEM REQUIRED STOP SAFELY", "RBS SERVICE REQUIRED!", AND THE SERVICE ENGINE SOON LIGHT CAME ON. ALSO, I WASN'T ABLE TO ACCELERATE OVER 20MPH. I QUICKLY EXITED THE FREEWAY AND TURNED OFF THE CAR. WHEN I RESTARTED IT, THE CAR SEEMED TO OPERATE NORMALLY AS FAR AS THE ACCELERATION, BUT THE SERVICE ENGINE LIGHT SOON LIGHT REMAINED AND THE "BRAKE!" FORWARD COLLISION MITIGATION SYSTEM STARTED TO RANDOMLY KICK IN. INTERESTINGLY, IN THE WEEK LEADING UP TO THE SYSTEM SHUTTING DOWN THE FORWARD COLLISION MITIGATION SYSTEM HAD RANDOMLY KICKED IN A FEW TIMES, BUT I ASSUMED THERE WAS SOMETHING LOW IN THE ROAD I WASN'T SEEING. I'VE ALSO EXPERIENCED ISSUES WITH THE AUDIO SYSTEM AND REAR CAMERA IN THE WEEK LEADING UP TO THIS INCIDENT; THE REAR CAMERA TWICE NEVER APPEARED WHEN IN REVERSE AND THE AUDIO SOURCE WOULD ERRATICALLY SWITCH FROM XM RADIO TO APPLE CAR PLAY ON ITS OWN. THE VEHICLE HAD JUST UNDER 1,700 MILES ON IT WHEN THIS HAPPENED.

This is an owner complaint filed with NHTSA (ODI #11405790). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11405790. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.