Verified government source

NHTSA complaint #11408273

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC350E

Manufacturer

Mercedes-Benz USA, LLC

Components

VISIBILITY/WIPER

Dates

Incident: 04/14/2021
Filed: 04/15/2021

Owner complaint summary

WHEN DRIVING DOWN A CITY STREET AT A SPEED OF APPROXIMATELY 35 MPH, ON A STRAIGHT STRETCH OF ROAD, THE MOONROOF EXPLODED. THIS WAS NOT IMPACTED BY ANY OBJECT AND THERE WAS NO COLLISION. THIS GLASS SHATTER HAPPENED WITHOUT WARNING

This is an owner complaint filed with NHTSA (ODI #11408273). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11408273. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.