NHTSA complaint #11413922

Owner complaint summary

THIS 2020 HONDA CIVIC SI HAS BEEN NOTHING BUT TROUBLE. FROM THE START I HAD THE WINDSHIELD CRACK ON ME FROM WHAT HONDA SAID WAS A TINY CHIP. I WENT IN TO WORK WITH MY WINDSHIELD SEEMINGLY FINE ONLY TO COME OUT TO A SPIDER WEB SPLIT ALL THE WAY ACROSS THE WINDSHIELD. HONDA WOULD NOT COVER CITING IT TO BE JUST AN 'ACCIDENT' AND I WOULD HAVE TO GET IT FIXED. THE WINDSHIELD ABSOLUTELY HAD TO BE REPLACED WITH FACTORY OEM GLASS DUE TO SAFETY FEATURES WHICH WAS ON BACK ORDER SO I WAS FORCED TO DRIVE AROUND WITH A BROKEN WINDSHIELD FOR CLOSE TO 2 MONTHS. COMPANY THAT INSTALLED GLASS SAID THIS IS BECOMING MORE 'NORMAL' SO TO SAY AS THE GLASS THEY ARE USING IS PAPER THIN IN HIS WORDS. ON TOP OF THAT FROM DAY ONE OF OWNING THE CAR IT HAS THE 'SAFETY' FEATURE OF LANE KEEP ASSIST AND THIS FEATURE WILL LITERALLY PICK UP HEAVY SHADOWS ON THE ROAD FROM POWER LINES AND TRY TO CORRECT YOU AS IF YOU ARE DRIVING OUT OF A LANE! COUNTLESS TIMES I HAVE HAD TO HURRY AND OVER RIDE THE ASSISTANCE JUST TO KEEP IT FROM MAKING ME RUN OFF THE ROAD! HONDA SEVERELY NEEDS TO LOOK INTO THIS ON TOP OF THEIR UNSAFE THIN WINDSHIELDS WHICH CRACK FROM THE TINIEST OF PEBBLES HITTING THEM. ALSO, I JUST HAD TO REPLACE THE CLUTCH AND COMPONENTS IN THIS VEHICLE AFTER JUST 20K MILES AND LESS THAN A YEAR OF OWNING THE VEHICLE. HONDA OFFERED NOTHING BUT A ONE TIME GOOD WILL ASSIST IN PAYING FOR PARTIAL LABOR AND PARTS. THIS STARTED HAPPENING AFTER A NORMAL DRIVE TO WORK ONE DAY WHILE GOING UP A HILL THE CLUTCH STARTED SLIPPING. MADE AN APPOINTMENT AND TOOK THE CAR IN AND WAS TOLD TO PUT ANOTHER 100 MILES ON THE CAR AND BRING BACK TO THEM ALTHOUGH THEY SAID THEY FOUND A TRANSMISSION LEAK AND NEEDED TO FIND THE SOURCE . THIS WAS CERTAINLY VERY UNSAFE AS WHILE DOING THOSE 100 MILES THE CLUTCH COMPLETELY BURNT OUT AND I WAS LEFT STRANDED ON THE SIDE OF THE HIGHWAY AND I WAS PUT IN A DANGEROUS SITUATION.