Vehicle
2020 BMW X5
Manufacturer
BMW of North America, LLC
Components
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Dates
Incident: 05/22/2021
Filed: 05/24/2021
Owner complaint summary
Automatic braking system. Traveling about 50 MPH the automatic brake activated, there was nothing even close to my vehicle, my passenger's head was jerked forward. I had the vehicle in for computer problems about two weeks ago, concerning the radio and dash board displays, not knowing about the automatic braking problem at that time, ( this is the second incident involving the automatic brake, first time I didn't think too much about it since I had just purchased the vehicle I thought maybe a new car bug ). I was told that there was no fix for the problems I took it in for , and that Germany was notified and they had no solution, when a fix was found I would be notified. Now I'm now realizing more is affected by the faulty computer system then I first thought. My main concern is getting rear ended on the highway which I travel quite often. This incident occurred Saturday evening, today I'm contacting the dealership, we will see what happens with a more serious problem.
Official record ID (ODI): 11418267. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.