Vehicle
2020 PORSCHE TAYCAN
Manufacturer
Porsche Cars North America, Inc.
Components
FORWARD COLLISION AVOIDANCE
Dates
Incident: 05/24/2021
Filed: 05/24/2021
Owner complaint summary
- Parking Assist has failed several times with message "ParkAssist not available. Continued driving possible, Service necessary" - Forward collision warning (aka Warning And Break Assist) has disabled itself several times for no apparent reason with message "WBA Limited, See owners manual". The sensors and windshield was clean so nothing was obstructing the system. - Headline Control error while driving with message "Headline control error. Temporary condition, Continued driving possible". ParkAssist and Forward collision unavailability has been reported to Porsche dealer but they were unable to diagnose or fix it. It seems the car does not record any error codes for the dealer to debug. There was a pending software updated at the time which was installed but the issues happen even after the updated. The issues started from first days of ownership and happen intermittently and stopping and restarting the car always fixes them which probably suggest they are software bugs. After the software update I have experienced an additional issue - Central computer (aka PCM) which controls everything in this car has frozen and restarted which leaves the driver with no ability to control any of the car's settings or systems.
Official record ID (ODI): 11418367. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.