Verified government source

NHTSA complaint #11418975

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 PORSCHE TAYCAN

Manufacturer

Porsche Cars North America, Inc.

Components

ELECTRICAL SYSTEM

Dates

Incident: 05/10/2021
Filed: 05/29/2021

Owner complaint summary

I was stopped at a red light on a busy street with no-one behind me, one or two seconds before the light changed to green the car shut down with no error message or warning. By then vehicles had caught up to where I was stalled out at the light and had to swerve to go around me. After about ten seconds I was able to get the car started again and to drive off safely. The vehicle has been at the Porsche dealer for the past three weeks saying they can't duplicate the issue and have not "had time" to install the updates to fix numerous other glitches such as my phone randomly disconnecting from bluetooth, the center dash nav console randomly going dark, the XM radio can't be accessed (even though I have a paid subscription, Porsche hasn't been able to get that working during all this time either even getting on the phone with Siruis XM to verify configuration and subscription). 3 out of 5 times the garage door opener fails to open the door. There appears to be serious electrical and computer glitches happening.

This is an owner complaint filed with NHTSA (ODI #11418975). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11418975. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.