Verified government source

NHTSA complaint #11420572

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 PORSCHE TAYCAN

Manufacturer

Porsche Cars North America, Inc.

Components

POWER TRAIN

Dates

Incident: 06/10/2021
Filed: 06/11/2021

Owner complaint summary

I was driving on an Interstate highway and saw the "Engine Control Error" message and advised to find a place to park. The car began decelerating and would not respond to pressing the accelerator pedal. An exit was coming up so I managed to get onto that exit and roll through the stop sign at the bottom of the ramp so that I was half in and half off the shoulder. The car wouldn't move forward or do anything other than continue with the air conditioning (thankfully). I contacted Porsche through the Breakdown call button on the PCM and they arranged for a towing service to come get the car and take me to the nearby dealership (20 minutes away). It took 3 hours for that to happen. I contacted the dealership in the meantime to see whether they could get me a loaner car or even a ride home. "No" on both. After 90 minutes, the car turned itself off while we waited for that towing service and I turned it back on to be able to use the air conditioning. It came back on and the message cleared. I was tempted to try driving it to the dealership but I was in a relatively safe place and didn't know whether the car would become un-drivable again, this time perhaps with even a worse safety outcome. I was fortunate that the car ceased to move forward right in line with an Interstate exit. I don't know how bad things could have gotten if I had been in a more precarious place. It might well have stopped right on the highway with no shoulder, a sharp turn, or a bridge leaving me no place to go.

This is an owner complaint filed with NHTSA (ODI #11420572). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11420572. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.