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NHTSA complaint #11420676

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

TIRES

Dates

Incident: 05/05/2021
Filed: 06/12/2021

Owner complaint summary

A vehicle service center noticed that the rubber on the surface of the tire tread appeared to be failing /deteriorating on all four tires in a way that was not normal. Cracks at least .25 inches deep are forming and some small chunks are separating. Given that the same condition exists on all four tires, this appears to be a manufacturing defect. The dealership examined the tires and agreed that the condition was not normal but not currently part of the Continental tire recall. We highly recommend that this line of tires be included in the recall to protect the safety of drivers and passengers.

This is an owner complaint filed with NHTSA (ODI #11420676). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11420676)Back to reports

Official record ID (ODI): 11420676. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.