Verified government source

NHTSA complaint #11420789

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 CHRYSLER 300

Manufacturer

Chrysler (FCA US, LLC)

Components

ELECTRICAL SYSTEM,EXTERIOR LIGHTING

Dates

Incident: 09/11/2020
Filed: 06/14/2021

Owner complaint summary

I was in a "at fault" accident in Sept 2020 in my new car because the instrument panel failed to stay on started glitching while on the freeway hit tire in the road. Car insurance went up because of the points against my record. The Chrysler Corp has a recall on the same make and model but not my VIN number. My car is experiencing the same problems as the recall. I need the insurance company to remove the points and sue Chrysler for this accident that was very dangerous. I have videos of the car still glitching while Im driving for a few seconds to a few minutes at a time. Driving at night with the instrument panel glitching is very dangerous and I need help.

Crash reported
This is an owner complaint filed with NHTSA (ODI #11420789). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11420789. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.