Verified government source

NHTSA complaint #11421887

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

UNKNOWN OR OTHER,ENGINE

Dates

Incident: 04/19/2021
Filed: 06/22/2021

Owner complaint summary

This vehicle has an auto stop start feature that the dealer refuses to override. The problem is that if you are stopped to make a left turn, the engine stops. When you need to go when there is a break in traffic, there is a hesitation to get going just when you need instant power. Also at stop lights or signs you tend to keep tapping the brake to keep it running resulting in a dangerous situation. Also if you are stopped and forget and get out of the car, it can start up and run into something. I just want the ability to disable this dangerous feature.

This is an owner complaint filed with NHTSA (ODI #11421887). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11421887. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.