NHTSA complaint #11424722

Owner complaint summary

We bought our 2021Nissan Rogue SE from Fuccillo Nissan of Clearwater, 15232 US-19, Clearwater, FL, (727-507-3200) on May 5, 2021.Our Rogue had 400+ miles on the odometer at the time we received. On June 7, 2021 the air bag dash light came on. An appointment was made for service of the airbags on June 10, 2021. At the time of pick up the airbag dash light was off. It turned back on June 14, 2021. In a call to Fuccillo Service Department the service tech informed us that because the airbag dash light was on the airbags were disabled. We had a major trip planned to attend a wedding in PA that we were driving to. Since the airbags were disabled driving our Rogue on a 3000+ mile trip would not be safe. We were put in a position of renting a vehicle for our trip. On June 15, 2021 we left our Rogue at Fuccillo Nissan of Clearwater for repair of this safety issue. Today is July 14, 2021 and our Rogue is still at the dealership waiting for the arrival of a seat belt clip which may fix the airbag issue. We have started a claim Case# 44081404 with Nissan Consumer Assistance requesting replacement of Rogue with a new 2021 Nissan Rogue comparably equipped as the new 2021 Nissan Rogue we purchased on May 5, 2021.