Verified government source

NHTSA complaint #11426025

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

SERVICE BRAKES

Dates

Incident: 07/02/2021
Filed: 07/22/2021

Owner complaint summary

No accident. I bought this brand new car on May 29, 2021, and have been experiencing brake issues. When I apply the brakes, there is a weird noise, grinding type and it feels like there is less traction (like when slowing down on snow). I have to apply more pressure to my brakes to slow the vehicle and come to a stop. The problem occurs quite often.

This is an owner complaint filed with NHTSA (ODI #11426025). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11426025. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.