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NHTSA complaint #11428407

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 BMW X5

Manufacturer

BMW of North America, LLC

Components

SERVICE BRAKES

Dates

Incident: 05/23/2021
Filed: 08/09/2021

Owner complaint summary

Over the 2 years of ownership I had about 5 incident where I lost control of my 2019 BMW X5 40i. The specific trim was XLine with standard brake option. It occurred rather randomly so I was not able to identify the pattern to reproduce. Right after the ignition to leave a parking space (and while still holding the brake since starting the car) the car would push my foot up and I would lose control of the brake. After a few seconds of desperate tries to press the brake, I was able to stop the car from drifting backwards as I engaged "Park" gear. Similar situation occurred and each time I was fortunate that there wasn't a car directly heading towards me. However I experienced this life threatening experience and BMW seems to acknowledge with their service bulletin of "SIB 34 04 19" but no fix was given to me.

This is an owner complaint filed with NHTSA (ODI #11428407). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11428407)Back to reports

Official record ID (ODI): 11428407. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.