Verified government source

NHTSA complaint #11429897

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 PORSCHE TAYCAN

Manufacturer

Porsche Cars North America, Inc.

Components

ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

Dates

Incident: 07/31/2021
Filed: 08/20/2021

Owner complaint summary

The contact owns a 2021 Porsche Taycan. The contact stated that while driving 20 MPH, the vehicle began to shudder and then stalled as the "electrical system error, park vehicle in a safe place" warning message illuminated on the instrument panel. The vehicle failed again soon after restart. The contact was able to drive the vehicle to his home. The contact then called the local dealer and the vehicle was towed to the dealer. The next day, the contact received notification of NHTSA Campaign Number: 21V486000 (Engine and Engine Cooling, Electrical System) which was linked to the failure. Despite several attempts to repair the vehicle under the recall, the vehicle was not repaired. The vehicle remained in the dealer possession. The contact was recently informed by the dealer that a German engineer would be sent their location to repair the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,234.

This is an owner complaint filed with NHTSA (ODI #11429897). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11429897. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.