Vehicle
2019 PORSCHE MACAN
Manufacturer
Porsche Cars North America, Inc.
Components
UNKNOWN OR OTHER
Dates
Incident: 08/03/2021
Filed: 08/20/2021
Owner complaint summary
Car intermittently reverses in drive while coming out of park (on flat surfaces). Provided videos of incidents to Porsche but they have not been able to identify the issue. This has almost caused an accident. Two people were standing behind my car when I put the car in drive but it reversed. Dealer has investigated (very cursory) on multiple occasions now based on the video evidence but has been unable to replicate the issue (since it’s intermittent) and therefore will not take action. (I can provide videos but there is no option to do so on this upload). Incident date below is most recent incident.
Official record ID (ODI): 11429930. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.