Verified government source

NHTSA complaint #11429930

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 PORSCHE MACAN

Manufacturer

Porsche Cars North America, Inc.

Components

UNKNOWN OR OTHER

Dates

Incident: 08/03/2021
Filed: 08/20/2021

Owner complaint summary

Car intermittently reverses in drive while coming out of park (on flat surfaces). Provided videos of incidents to Porsche but they have not been able to identify the issue. This has almost caused an accident. Two people were standing behind my car when I put the car in drive but it reversed. Dealer has investigated (very cursory) on multiple occasions now based on the video evidence but has been unable to replicate the issue (since it’s intermittent) and therefore will not take action. (I can provide videos but there is no option to do so on this upload). Incident date below is most recent incident.

This is an owner complaint filed with NHTSA (ODI #11429930). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11429930. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.