afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11430512

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 BUICK ENCLAVE

Manufacturer

General Motors, LLC

Components

SERVICE BRAKES

Dates

Incident: 08/23/2021
Filed: 08/25/2021

Owner complaint summary

Brakes started grinding at 1000 miles. I will filed a complaint with the dealership and hope they record it. Now I have approximately 2100 miles on the car and it continues to sound and feel like my brake pad and rotor on the right front are grinding every time I apply the brakes. On July 23 2021 an own coming 18 wheeler did not see me and made a left turn in front of me at the traffic light . I step on the brakes lightly to stop but the car made the metal to metal sound and kept moving forward. So I had to jam on the brakes to stop. All wheels slid forward immediately except the front right. I think different brake pads and rotors are needed on this vehicle. This is definitely a safety issue to all drivers as well as others that are on the road.

This is an owner complaint filed with NHTSA (ODI #11430512). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11430512)Back to reports

Official record ID (ODI): 11430512. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.