Verified government source

NHTSA complaint #11432311

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 BUICK ENVISION

Manufacturer

General Motors, LLC

Components

POWER TRAIN

Dates

Incident: 09/09/2021
Filed: 09/09/2021

Owner complaint summary

2020 BUICK ENVISION. CONSUMER WRITES IN REGARDS TO ISSUE WITH TRANSMISSION. THE CONSUMER STATED THE VEHICLE CAN BE POWERED OFF AND KEY REMOVED WITHOUT BEING SHIFTED INTO PARK. THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL INDEPENDENTLY, ALLOWING THE VEHICLE TO ROLL AWAY. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS OPERATING AS DESIGNED.

This is an owner complaint filed with NHTSA (ODI #11432311). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11432311. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.