NHTSA complaint #11432894

Owner complaint summary

The contact owns a 2020 Acura MDX. The contact stated while driving 30-35 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not move. There were several unknown warning lights illuminated. The contact stated that after depressing the drive button several times, she was able to drive the vehicle. The vehicle was taken to the dealer who determined that the contact had inadvertently depressed an unknown button on the steering wheel causing the vehicle to shift to neutral. The vehicle was not repaired. The contact stated that the failure recurred while driving. The contact was able to restart the vehicle and drove to her destination. The contact stated the failure persisted. The contact stated that the vehicle inadvertently stalled while driving. Several unknown warning lights illuminated. The contact was unable to restart the vehicle or veer to the side of the road. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact referenced NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline) as a possible solution to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.