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NHTSA complaint #11433403

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 MERCEDES-BENZ GLC 300

Manufacturer

Mercedes-Benz USA, LLC

Components

SERVICE BRAKES

Dates

Incident: 09/01/2021
Filed: 09/17/2021

Owner complaint summary

The contact owns a 2019 Mercedes Benz GCLCLASS. The contact stated that the brake system failed. The contact stated when driving at 25mph when the brake pedal was engaged the brake pedal went to the floorboard the vehicle crashed a pole and came to stop. there were no warning lights before during or after the failure occurred. The vehicle was towed to a mechanic shop. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 10,000.

Crash reported
This is an owner complaint filed with NHTSA (ODI #11433403). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11433403)Back to reports

Official record ID (ODI): 11433403. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.