Verified government source

NHTSA complaint #11434194

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 MAZDA CX-5

Manufacturer

Mazda Motor Corp.

Components

LANE DEPARTURE,ELECTRICAL SYSTEM

Dates

Incident: 09/01/2021
Filed: 09/24/2021

Owner complaint summary

The contact owns a 2020 Mazda CX-5. The contact noticed that while driving at approximately 70 MPH, the passenger blind spot monitoring light and sound failed to operate. The contact mentioned that the vehicle failed to let her know when a vehicle was nearby her. The vehicle was taken to the dealer where they reset the monitor however, the failure recurred days later. The contact mentioned that the failure recurred several times. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

This is an owner complaint filed with NHTSA (ODI #11434194). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11434194. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.